HP Officejet device is full of features and functionalities. An error occurring in the Officejet device is a common phenomenon and needs to be solved with quick fix troubleshooting. The error mess 69 – Duplex Error is occurring due to the failure of the optional duplexer. This article will provide steps to fix the Officejet error message and dial the helpline number to find an experienced professional for help.
The Duplex Error can be eliminated easily in simple steps. Remove the duplexer and turn the printer off & then on. If the error message still exists, then replace the duplexer. These simple steps will solve the error message instantly, but one can also contact the HP support team to get more advanced assistance.
The error mess 69 – Duplex Error is also caused due to jammed paper. It is important to check the paper jam issue in a more profound manner as paper jams can occur in multiple areas of the printer. Have you tried locating the paper jam issue in one area and unable to locate it? Continue to the next area until the jam is located.
Here are the steps to clear jammed paper from the input tray –
Make sure that the carriage can move freely. Here are the steps to do it –
Contact HP Officejet support experts for the best helping hand. These experts will be able to provide the best steps to fix an error message. Make full use of expert assistance to get rid of the problems within no time.
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